Fees explained

Elephant is a trading name of EUI Limited. As well as your insurance with the Authorised Insurers, you've got a separate agreement with EUI Limited who administers the policy. If you are looking for full information on our fees then this is within Your Agreement with EUI, and it can be found here.

Below are the fees we charge to recover some of the costs for cancelling or making a change to your policy. More than one fee may apply.

How much we'll charge you if we/you cancel your policy within 14 days

Vehicle

£25

How much we'll charge you if we/you cancel your policy after 14 days

Vehicle

£60

How much we'll charge you to remove or change an item from your MultiCar policy

Vehicle

£29.50 per vehicle

Important

You'll also lose your MultiCar discount if you remove any of these items during the policy term. We'll adjust your premium for the remaining items.

How much we'll charge you to make a change to your policy information

Standard Fee
Phone / Messenger		 Online Fee
In MyAccount
Vehicle £26 £13
Vehicle Registration £5.50 £5.50

How much we'll charge for other changes or issues

Changes made due to policy inaccuracies

£26

How much we'll charge if you pay your monthly Direct Debit late

Rejected or unpaid Direct Debit payment

£7.50