By using this website (the “Website”) and / or the Elephant Insurance App (the “App”) you agree to the following terms and conditions (the “General Conditions of Use”). Please read them carefully. If you do not agree to these General Conditions of Use then please refrain from accessing or using this Website and / or the App.
By using the App, you also agree to the App Conditions of Use (which shall be deemed to form part of these General Conditions of Use). If there is any conflict or inconsistency between these General Conditions of Use and the App Conditions of Use, then the App Conditions of Use shall take precedence.
In these General Conditions of Use 'our', 'we', 'us' means the following companies together: EUI Limited (EUI); Admiral Group plc; and any named preferred supplier.
About us
Elephant is a trading name of EUI Limited, an Admiral Group plc company. Our offices are located at Ty Admiral, David Street, Cardiff, CF10 2EH (Company Number 2686904).
EUI Limited is authorised and regulated by the Financial Conduct Authority (Firm Ref No: 309378). EUI Limited is entered in the Financial Services Register, this can be confirmed at www.fca.org.uk/register.
Policy underwriters
We arrange the sale of motor insurance policies on behalf of other insurers. Further information may be found within the Insurance Product Information Documents; the insurers underwriting your policy are described in detail on your Certificate of Motor Insurance (if applicable) and within your Policy Booklet.
Ancillary products supplementary to the motor insurance product are supplied on a similar basis, except that the insurers for those products may be different from those named above. Details of the product provider of each ancillary product supplied can be found in the relevant sections of this Website and / or the App and within the Insurance Product Information Documents.
The precise coverage afforded by any insurance policy or other product issued by us is subject to the terms, conditions and exclusions of the policies as issued. A copy of all our policy documentation is available online and upon request.
Motor Insurers' Bureau
Authorised insurers underwriting compulsory motor insurance are also obliged, by virtue of the Road Traffic Act 1988, to be a member of the Motor Insurers' Bureau (MIB) and to contribute to its funding. The MIB was established in 1946 as a private company limited by guarantee for the purpose of entering into agreements with the Government to compensate the victims of negligent uninsured and untraced motorists. For further information please visit https://www.mib.org.uk/.
Commercial use
This Website and the App are for non-commercial, personal use only.
You warrant that any application that you may make using this Website and / or the App in connection with obtaining a quotation for motor insurance is genuine and is only made for your own personal purposes of seeking to purchase a motor insurance policy. You agree to indemnify us in connection with any loss, damage, expense and cost (including legal costs on a full indemnity basis) suffered by us as a consequence of you being in breach of this warranty or otherwise misusing this Website and / or the App. You recognise that it is difficult for us to quantify the losses that we may suffer as a consequence of any breach or misuse by you and you agree that injunctive relief may be the appropriate remedy in such circumstances.
Residency requirement
The products and services described in this Website and / or the App are only available to UK residents insuring motor vehicles within Great Britain, Northern Ireland, the Isle of Man and the Channel Islands. By asking for a quote, you confirm that you, any additional drivers and any joint policyholders on the policy are permanent UK residents and that you will immediately notify us if you, your additional drivers or joint policyholders stop being a permanent UK resident.
Legal exclusions and limitation of liability
We take care to ensure that the information contained on this Website and the App is accurate and up-to-date. However, we make no representations or warranties about the accuracy, completeness, reliability or suitability for any purpose of the information and related graphics published on this Website and / or the App, which may contain technical inaccuracies and typographical errors. Nothing shall exclude or restrict our obligations under the Financial Services and Markets Act 2000 or any other current or future financial services legislation.
We are not providing any legal, accounting or other professional advice or opinion on specific facts or matters. Also, neither we nor any of our directors, employees or agents will be liable for damages arising out of or in connection with the use of this Website and / or the App or the information contained on it.
This is a comprehensive limitation of liability that applies to all damage of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and third party claims. However, nothing shall exclude or restrict liability for death or personal injury resulting from the negligence of us, our directors, employees or agents.
We reserve the right, at any time and without notice, to revise the contents of this Website and / or the App including these General Conditions of Use. Any changes to these General Conditions of Use will be posted on this Website and the App and by continuing to use this Website and / or the App following any such change, you will signify that you agree to be bound by the revised General Conditions of Use.
We can give no warranty that this Website and / or the App and its content are free from viruses or anything else that has contaminating or destructive properties.
Whilst we take all reasonable steps to ensure this Website and the App are available at all times we shall not accept any liability for any losses incurred as a result of our Website and / or the App being unavailable for any reason, at any time or for any period. We have the right to suspend access to the Website and / or the App and any services provided by us at any time and for any period. It may be necessary from time to time for us to suspend access to the Website and / or the App for routine maintenance or updates.
If you are in any doubt as to the validity of information made available within these pages, or if you wish to rely on this information, then it may be in your best interest to seek verification by contacting us.
Data Protection and Privacy
Any personal information you supply to us via this Website and / or the App will be dealt with in accordance with our Privacy Statement which can be found at Your Privacy and Security.
This Website and the App utilises various cookies, we refer you to our Cookie Policy for additional information.
Our Privacy Statement and Cookie Policy form part of these General Conditions of Use. Please read these carefully as they set out our obligations and your rights in relation to your personal data.
Corporate information for the Admiral Group Plc
The following companies are registered in England and Wales with a registered address of Ty Admiral, David Street, Cardiff, CF10 2EH:
Admiral Group Plc (Reg. No. 03849958)
EUI Limited (Reg. No. 02686904)
Admiral Insurance Company Limited (Reg. No. 04080051)
The following company is registered in Gibraltar with a registered address as 1st Floor, 24 College Road, PO Box 575, Gibraltar GX11 3AA:
Admiral Insurance (Gibraltar) Limited (Reg. No. 85455)
The companies listed above may or may not offer products or services on this Website and / or the App.
Governing law
The content of this Website and the App and the products and services offered by us comply with appropriate UK legislation and regulation. Unless we have agreed otherwise with you, the insurance contract written through EUI shall be subject to the laws of England and Wales and the courts of England and Wales shall have the exclusive jurisdiction.
If any of these provisions shall be unlawful, void or for any purpose unenforceable, then the particular provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.
Events beyond our reasonable control
We shall not be liable to you for any breach of these General Conditions of Use or any failure to provide, or any delay in providing, our services through our Website and / or the App that results from any event or circumstance beyond our reasonable control. This includes without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, fire, explosion, accident, insurrection and war.
Trade Marks and ownership of the Website and the App
"Elephant" together with its logo are registered trademarks of EUI Limited or other Admiral Group plc companies.
We are the owner of all copyright, design right and database rights and all other intellectual property in the content of this Website and the App; or have been licensed the right to use and exploit such rights (including but not limited to the text, graphics, design, arrangements and sounds). The content of this Website and the App or any part of it may not be copied, distributed, uploaded, re-published, decompiled or transmitted in any way without our prior written consent.
Permission is granted to copy electronically and to print in hard copy portions of this Website and / or the App, solely for the purpose of using the Website and / or the App to seek a quote or buy products and services. Any other use of the content on this Website and / or the App (including reproduction for purposes other than those noted above, alteration, modification, distribution or republication) without prior written permission is strictly prohibited.
Links to other websites
In this Website and / or the App certain links, including hypertext links, will lead you to websites or pages that are not under our control. These links are provided for your information and convenience and the inclusion of any link does not imply endorsement by us in any way of the website to which a particular link leads.
We accept no responsibility or liability for the content of other websites. If you are redirected to another website via our Website and / or the App, you will need to contact that organisation separately to remove your details from their records.
No one may link into this Website and / or the App without our prior written consent.
June 2024
